Helping students get on the right track with a degree plan, recommending campus workshops and giving presentations in classrooms, Kristen Hatfield wears many hats.

“My role is to find a way to help students be successful,” said Kristen. “We’re very proactive, and I try to get to know my students as best as I can. The goal of the first advising session is to help them feel welcomed and establish that rapport so they have someone they can come back to.”
During peak times, advisors may meet with more than 100 students each week.
“We see a wide range of returning students, transferring students and new students,” said Kristen. “I like serving the students who think they can’t get a degree. They finish the first semester and are successful, and they see they can do more. I like encouraging them to go further.”
Giving students tool on studying, note taking and time management, Kristen helps students succeed in class and in life.
“Kristen has a passion for her job and truly coaches each and every student she works with. She takes pride in maintaining productive and positive relationships with students, faculty and staff alike,” said Michelle Valdes, director of Student Success Center. “Kristen brings great energy, humor and dedication to the office.”
A COM and UHCL alum, Kristen can relate to students.
“I was a single mom going through school. Sometimes I tell them, ‘I know it’s tough. You can do it,’” said Kristen.
“My favorite part is when you’ve worked with a student from start to finish and they come to apply for graduation. I do establish rapport with students. To see them make it to their end goal is the best part of my role.”