Employee Support
Information Technology Services has put together some links to help you get started.
ITS Services and Resources for Employees
Need Help?
End User Support Services provides a wide variety of technical support to employees to enhance the use of technology.
Click here to learn how to get help with technology
Network Account / Login
Your login information allows you to access a suite of online and network services, including Blackboard, WebAdvisor, Email, Virual Desktops and more.
Click here to learn about your network account and login
WiFi & BYOD
The COM wireless network is available in all classrooms and all buildings on campus! You can bring your own device (BYOD) if you choose.
Click here to learn about our WiFi network and Bring Your Own Device
As a COM employee your email is automatically setup for you 24 hours after Human Resources has processed your paperwork.
Click here to learn about your COM Email
WebAdvisor
WebAdvisor (WA) is a real-time comprehensive online tool allowing employees to access services and information contained in College of the Mainland’s integrated database.
Click here to learn about WebAdvisor Self-Service
Password Reset Center
PortalGuard is a self-service password reset and unlock program, which can be accessed from the web anywhere in the world: at home or at work, on a traditional computer or personal device.
Click here to learn about the Self-Service Password Reset Center
How-To Guides
Learn how to use a variety of technology like software and apps, teaching technologies and more.
Click here to review some how-to guides
Software & Hardware Discounts
Information Technology Services is pleased to announce the availability of an online store that you may purchase software and hardware.
Click here to view student hardware and software discounts
Get Microsoft Office – FREE
Through our partnership with Microsoft, all current employees are eligible to receive Office 365 Pro Plus on their Windows or Mac OS X computers, smartphones and tablets for free.
Click here to learn how to get Microsoft Office for FREE
1TB of Cloud Storage for All Employees
Now COM employees can manage, store, and share up to 1 TB of their documents all in one place, securely and easily, with Microsoft OneDrive.
Click here to learn about Microsoft OneDrive cloud storage
Web Time Entry
Web Time Entry is a web-based system designed to enable employees to submit hours worked and leave taken electronically, eliminating the paper submission of time sheets, attendance and leave forms. All time must be approved by a supervisor before it can be processed by Payroll.
Click here to learn more about Web Time Entry
Skype
Skype for Business is a unified communications solution, using Voice Over IP (VoIP) technology, from Microsoft that facilitates online collaboration through a rich set of integrated features. COM students, faculty and staff can use the software to communicate in new and exciting ways.
Click here to learn about Skype
Office 365
College of the Mainland is excited to offer faculty, staff and students Microsoft Office 365 e-mail. Office 365 e-mail will deliver a cutting edge and feature rich e-mail experience to COM faculty, staff and students.
Click here to learn more about Office 365
Technology Requisition Process
All purchases (except for consumables) for technology will be made through Information Technology Services (this includes grants and other organizations).
Click here to learn more about the Technology Requisition Process