Login Information

New students can find their username in the welcome email sent to their personal email address from admissions@com.edu with the subject line "Welcome to College of the Mainland."

Your username consists of your first initial followed by your last name. If that username is already taken, your username will be first initial followed by your last name and a numeral.

For example:

  • If your name is John Smith, your username would be jsmith.
  • If jsmith is already taken, it would become jsmith1, jsmith2, etc., until an available username is found.
All COM user’s initial passwords are randomly generated and sent to your personal email address from helpdesk@com.edu with the subject line ‘COM’s Password Reset!’.

To change your password, and set up the password reset tool, browse to https://com.onbio-key.com.

Quick instructions how to reset your password can be found on our Password Reset page.

If you ever forget your password in the future, you will be able to reset after verifying your identity using the Authenication app on your phone. If you are unable to recover your password through using MFA , please call the help desk at 409-933-8302.  Or if after hours submit a helpdesk ticket .

Passwords must be meet the following criteria:

  • A minimum of 8 Characters
  • At least one lowercase letter
  • At least one uppercase letter
  • At least one number
While student passwords do not expire, ITS recommends students change their password every 90 days.