COM CARES Frequently Asked Questions
COVID Financial Assistance Frequently Asked Questions
If you have been financially affected by the COVID-19 pandemic, the federal government’s Higher Education Emergency Relief Fund (HEERF) has provided colleges and universities with emergency grant funding to assist with student financial needs.
- When can I apply?
The fall 2022 application will open in June 2022. Please note that the application may close earlier if all available COVID-19 funds are disbursed.
Submission of an application does not guarantee emergency grant funds. The amount of your award will be determined by requests received and funds available. Please submit your application as soon as possible to be considered.
- Where do I apply?
- You will need to sign in with your COM network login.
- Use your username, not your email address (example: cduck not firstname.lastname@example.org)
- Do I qualify?
Students must be currently enrolled in eligible classes at COM.Students must be currently enrolled in eligible classes at COM.
Students that have previously been awarded COVID Financial Assistance are eligible to receive funds each semester that they are enrolled as long as funds are available.
- I didn’t get funding, what can I do?
Submission of an application does not guarantee funding. Please email COVIDfunds@com.edu if you have questions or call 409-933-8810.
How will funds be awarded?
- Funds will be awarded to eligible applicants determined by the number of requests received and funds available.
- When will funds be awarded?
- There will be one disbursement date for the fall 2022 semester and that will be after census date.
- How will I receive my funds?
- COVID-19 funds will be distributed from COM via BankMobile. As a COM student, you
are required to make a refund selection with BankMobile. In the event that you qualify
for COVID-19 funding, please ensure that you have made your selection with BankMobile.
If you have not, please do so as soon as possible by visiting http://bankmobiledisbursements.com/refundchoices/.
If you have any trouble, please contact Robin Trochesset at email@example.com or Nikki Haduch at firstname.lastname@example.org.
- Can I apply these funds to my current tuition and fees balance?
- Yes. COVID-19 funds can be applied the current semester’s tuition and fees balance if you indicate yes on question 9 of the application. If your award is more than your current tuition and fee balance, the remainder will be distributed via BankMobile.
- Will I have to pay these funds back?
- Can I be awarded for this funding more than once?
- Who should I contact if I have additional questions?
- If you have other questions, email email@example.com, or call 409-933-8810.