Leadership Skills for the 21st Century

Leadership Skills for the 21st Century is one of the most complete leadership programs in the country. This workshop series offers unique benefits to your organization by:

• involving the participant's supervisor or manager throughout the learning process.
• providing an online knowledge assessment at the end of the series to validate program knowledge.
• providing continuing education credits and certification upon full program completion
• providing flexibility for you to select courses that meet your immediate needs.

Leadership Skills Program Modules

Module 1 - Leadership in the 21st Century

Fundamental leadership skills required for expanding the culture and creating an environment that empowers and involves the workforce.

Module 2 - Understanding Personal Style

Learn your strengths, weaknesses, and excesses; how they impact leadership ability; and tips on modifying them for increased results. Conflict resolution is covered also.

Module 3 - People Skills

Techniques and practice for developing the many interpersonal skills necessary to nurture and grow productive and balanced workplace relationships.

Module 4 - Staying Legal

Do's and Don'ts of managing a workplace compliant with the laws of the land. How to use diversity, avoid sexual harassment pitfalls, and stay compliant with EEO guidelines.

Module 5 - Performance Management

Manage performance by design, not chance. From hiring to retirement, develop processes that boost output.

Module 6 - Progressive Discipline

How to use and document discipline and the activities associated with correcting non-desirable behavior including coaching.

Module 7 - Change Leadership

Learn the tools for planning and implementing change in a manner that minimizes resistance while increasing participation as change occurs.

Module 8 - Selection - More than a GUT feeling

Techniques and tools for group selection of new hires based on past performance/behaviors. . . not personal bias.

Module 9 - Continuous Improvement

Learn the techniques and tools to the "How to" behind implementing a culture of always striving to make it better.

Module 10 - Problem Solving

Learn a systematic 5-step process that begins by clearly defining the actual problem and ends in real-life problem resolution.

Module 11 - Meeting Skills

Participants use a "practice meetings" model for conducting effective meetings and take home tools to ensure future meetings enhance workforce productivity.

Module 12 - Time Management for Success

Clarify that a clear line-of-sight exists between day-to-day tasks and the larger organization's goals. Refine system for working on high priority tasks.

Module 13 - Do we need to be a group or a team?

A frequent challenge to leaders is, can one person solve this or should we be a team? Participants will use a decision process to answer that question.

Module 14 - Contracts & Unions

Awareness of labor contracts and their impact on workplace activities. Learn protocol for working and leading in a union environment.

Getting Started

Each participant who successfully completes the series will receive a framed College of the Mainland Leadership Certificate documenting application of state-of-the-art leadership techniques. Continuing education credits are available upon request. College of the Mainland strongly recommends that you complete Module 1 prior to taking any of the other modules.