Position: Program Assistant, Math and Science Department
Years of Service: 4
From her office overlooking the atrium where students cluster to talk and study, Janet ensures the Math and Science Department runs smoothly. Janet organizes each class, ordering supplies, reserving rooms, tracking schedules and maintaining budgets.
“I'm faculty support,” said Janet. “I have checklists for everything.”
Arriving early and staying until she completes the day’s jobs, Janet supports 22 full-time faculty members. She also works to coordinate supplemental instruction for math and science classes, where students who have already passed a class retake it so they can jot notes, answer classmates’ questions and give extra tutoring sessions.
“It’s a good group to work with. In our department we provide some textbooks in the library, one of my instructors comes up often on the weekends to help her students, and we offer supplemental instruction,” said Janet. “We help students succeed.”
Janet is an active member of the International Association of Administrative Professionals (IAAP) and passed the IAAP exam to become a Certified Administrative Professional with an organizational management specialty. In 2012 she won the Administrative Professional of the Year in the Galveston County IAAP chapter, and from 2013-14 she served as the chapter’s president. During her presidency the chapter received the Avery Honorable Mention Award, given to chapters with 40 or fewer members for excellence in membership recruitment and retention, promotion of professional certifications, and educational programs.
While active in the community, she always makes time for her co-workers.
“Anytime I need something, I know I can go to her,” said professor Sheena Abernathy. “She will do whatever she can to help. I don’t know that we could do it without her.”
Position: Executive Administrative Assistant, Student Support Services
Years of Service: 10
Serving as the hub of the Student Services Department, Leanne Downton helps students and staff with unflappable finesse.
A COM employee for 10 years, Leanne coordinates Student Services Department events, projects and activities. She also assists students who flow in with questions or concerns.
“Any student who comes in, I try to help,” said Leanne. “I talk to them and listen and help them find who they need to see. ”
In an ever-changing role as executive administrative assistant to the Vice President for Student Services, Leanne works closely with students and staff to constantly improve student services.
“She’s excellent working with students and helps them out in difficult situations,” said Vice President for Instruction Executive Administrative Assistant Mary Dehart. “She’s easy to work with.”
Competent and organized, Leanne ensures that departments in Student Services - TRIO, testing, advising, counseling, admissions, recruitment, financial aid, recreation and student life - have the resources they need.
“I juggle a lot of hats,” said Leanne. “I like being the person that people can come to and ask questions.”
She communicates with staff and coordinates logistics of meetings and events. Currently Leanne is helping coordinate the Student Success Council, Racial Equity training and Who’s Next student sign-in system.
“This whole division could not function without her support,” said Dr. Vicki Stanfield, Vice President for Student Services. “She’s collaborative and supportive of everyone. She’s such a problem solver, always with a smile.”