Frequently Asked Questions

Frequently Asked Questions in Financial Aid

How do I apply for financial aid?
To apply for financial aid, complete the Free Application for Federal Student Aid (FAFSA) by the priority dates. The website to apply is
What are the priority deadlines for financial aid applications?
Fall — June 1
Spring — Nov. 1
Summer — May 1
What is College of the Mainland’s FAFSA school code?
Our school code is 007096
How many hours do I need to take to receive financial aid?
Students can be enrolled less than half time (6hrs) and still receive aid, except for loans and work-study. Federal Direct/PLUS loan programs and all work-study programs require a student to be enrolled in at least 6 hours each semester.
Will I have to provide additional documents for my financial aid application?
Students selected for verification by the Department of Education must provide copies of the student’s and parents’, if you are a dependent student, federal income tax transcript and W-2s/1099s plus any other income information received by students/parents household and required by their financial aid counselor.
Do I have to provide my parents’ financial information on the FAFSA?
When students complete the FAFSA, they will answer a series of questions that will determine their dependency status. If a student is considered “dependent”, the student MUST provide parent information on the FAFSA.
How do I check my financial aid status?
Students must log in to their WebAdvisor account. First time users must follow the instructions on How to obtain your WebAdvisor ID and password on the WebAdvisor home page. WebAdvisor allows students to:
  • View your financial aid status
  • Register online for classes
  • View grades
  • View schedule and bill
  • Pay tuition and fees online
How will I know when I have been awarded?
The Financial Aid Office sends email notifications to students when the award has been determined. The email is sent to the priority email identified by the student to the Admissions Office. Students are encouraged to update this information with the Admissions Office whenever this information changes.
When do I receive my refund checks?
Delivery of refund money is a multi-step process. First, COM draws funds from the respective loan and/or grant provider and applies it to your student account. Once this information is verified, it is sent to BankMobile. Once the specific refund information is received, it is processed and disbursed according to your selection.
How is my financial aid payment calculated?
The actual amount of your financial aid payment is based on the number of credit hours you are taking that count towards your degree plan on the census day of each class you are taking. The full-time amount (12 or more hours) is prorated based on your enrollment status: full-time; part-time (6-9 hrs); half-time (6-9 hrs); less than half-time (1-5 hrs).

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