1.

Your computer maintenance should be up to date: Anti-Virus and Anti-Spyware applications installed and updated. Operating System Service Packs & updates, etc. 

2

It is best to use a computer with a wired connection (Ethernet cable) to the Internet (router). Wireless connections can be unreliable due to interference. You can get disconnected and never know why.

3.

Use the recommended browsers and know how to manage your browser:     

• Use Firefox browser (http://mozilla.org). Chrome browser is also trusted (www.google.com/chrome). Avoid Internet Explorer!
• Know how to Clear your Browser Cache

4.

Java is a required browser plug-in for usage with Blackboard. Do I have Java?

5.

Perform the Browser Check located on the Blackboard login page.

6.

Don't tamper with your computer once you launch a test:  Maximize or resize your browser window before you begin a test. Resizing your browser causes a screen refresh and can be interpreted as a 'Submit' by Backboard.  Do not open any other browser windows, programs or applications. 

7.

Don't navigate through your exam using the browser controls or your keyboard:  Do not use your browser Forward and Back buttons, or refresh the page while in a Blackboard assessment. 

8.

Remember to use single-mouse clicks when making selections in your exam.  Always single-click test link buttons and all buttons in the assessment (Begin, Save, Next Question, Save All Answers (if available) and Save and Submit. 

9.

Be aware of ISP session timeouts and how long you have been inactive: Periodically save your exam, if the test questions display all at once (Save All Answers).

10.

Exercise secure computer habits:   Always use the Logout button to conclude your sessions in Blackboard.