Blackboard Learn has two email based communication tools. Send Email and Messages.
Using the Send Email tool will generate an email message and send it out of Blackboard to the recipient's external COM Student Email account in Outlook. A record of this email will not reside in Blackboard. Instructors may use this tool to send out a mass communication; therefore, you should check your student email account often.
It is more likely that your instructor will prefer the Messages tool, because it keeps a record of Messages sent and received within Blackboard.The Messages tool may be a direct link on your Course Menu or can be found in the Tools area:
After clicking Messages you should see your Inbox and Sent folders. If you do not, you are in the Send Email tool. Remember, Send Email sends emails out of Blackboard - one way - to Outlook email accounts.
In the Messages tool:
Click the Create Message button to open the Compose Message page.
Click the To button and select the person who will receive your message. Click the move button to move their name to the Recipients box.
Enter a Subject (required field) for your message and then compose your message. You have the ability to attach files to messages in the same way you attach them to emails.
When done, click Submit and your message is sent. Remember, Messages remain within your Blackboard Learn course.